Last Updated: 01/01/2025

NXSON LLC (“NXSON,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our websites, including nxson.com and the NXSON Partner Center, and when you purchase our digital products, software licenses, or services.

We are a U.S.-based company, but we provide services to customers worldwide. Therefore, we comply with major global data protection laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), UK GDPR, PIPEDA, and others.

1. Who We Are

NXSON LLC is a U.S.-registered digital solutions provider offering:

• Licensed software and digital products
• Custom software development
• Cloud services (AWS, Google Cloud)
• Cybersecurity and infrastructure tools

We work with global businesses in both B2B and B2C sectors.

2. Information We Collect

We collect the following types of data:

a. Personal Information

• Name
• Email address
• Company or business name
• Phone number
• Country and IP address
• Billing and payment details

b. Business & Technical Data

• License keys issued to your account
• Service usage metrics
• Support request history
• User preferences and feedback

c. Automatically Collected Data

• Device information (browser, OS, type)
• Log files and system analytics
• Geo-location (based on IP)
• Cookies and tracking data (see Section 8)

3. How We Use Your Information

We use your data to:

• Provide access to software licenses and cloud services
• Process orders, billing, and invoicing
• Offer customer support and technical assistance
• Improve our products and user experience
• Send service-related communications (e.g., updates, security alerts)
• Comply with legal and regulatory requirements
• With your permission, send promotional offers or newsletters

4. Legal Basis for Processing (International Users)

We process personal information based on:

• Consent (when you opt in)
• Contractual necessity (for service delivery)
• Legal obligation (e.g., accounting, tax)
• Legitimate interests (e.g., fraud prevention, security improvements)

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers (e.g., payment gateways, hosting providers)
• Cloud platforms (e.g., AWS, Google Cloud, Microsoft) for service delivery
• Law enforcement or regulators when required by law
• Business partners (with your consent only)

All third parties are contractually required to handle your data securely and lawfully.

6. Data Storage and Transfers

Your information may be processed in the United States and other countries where we or our service providers operate.

If you are outside the U.S., we take appropriate safeguards (such as standard contractual clauses) to ensure your data is protected in compliance with GDPR and other applicable laws.

7. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

8. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Maintain secure login sessions
• Analyze site traffic and performance
• Remember user preferences
• Deliver targeted advertisements (with consent)

You can manage cookies through your browser or opt out via our [Cookie Preferences Page].

9. Data Security

We apply strict security controls, including:

• Encryption of sensitive data
• Secure hosting environments
• Access control and MFA
• Regular vulnerability assessments
• 24/7 monitoring for threats

However, no system is completely secure. Please notify us of any suspected unauthorized activity.

10. Data Retention

We retain your information only as long as necessary:

• To provide services
• To comply with legal obligations
• To resolve disputes and enforce agreements

Inactive accounts may be archived or deleted after a defined retention period.

11. Children’s Privacy

NXSON LLC services are intended for adults (18+). We do not knowingly collect personal data from children under 13 (or under 16 in some jurisdictions). If we become aware of such data, we will delete it immediately.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review it regularly.